Awaken Scripting User Guide

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Campaigns Module

 
The Campaign module is used to create and customise Campaigns to control the popping of Workflows. Users can be assigned to certain Campaigns, allowing users to be split between Workflows and Campaign datasets freely.
 
Campaigns Module
 
 
1

Campaign Aliases

1. Campaign Aliases
 
Aliases are a linking mechanism for Campaigns, allowing more than one type of interaction (e.g., email or telephone number) to trigger a Workflow pop.
 
2

Campaigns

2. Campaigns
 
Campaigns can be created manually if a dialler is not being used, or if an alias needs to be created (which in turn require a campaign to be selected).