Introduction

 

Welcome to the Awaken Scripting User Guide.

 

Awaken Scripting (formerly CallScripter Synergy) is a platform for omni-channel communication and workflow optimisation. Accessed via a browser, it can be run as an internal website within your own network, or in a hosted environment. Awaken Scripting can integrate with external systems to provide seamless access to multiple applications.

 

This guide aims to give you all of the information you need to install, configure and start building Workflows in Scripting, as well as an overview of the key features. Additional information can be found in our support Portal.

 

Awaken also provide training via their Learning Management System, please contact the training team for further information.