The IFrame control allows external websites to be displayed within a Workflow Page, allowing an agent to interact with other resources through the Workflow.
It appears to the agent as a simple frame with the destination website contained within.
This control is part of the Intermediate control pack, and will only be available if you have the appropriate licence part.
How To
Add an IFrame control to the Workflow Page. The control's options and style can be configured in the Options and Styling tabs of the Field Properties.
Notes
The IFrame control can also be refreshed by JavaScript or Update Links. Please see the .click() article for more information and an example regarding using JavaScript.
Care should be taken to ensure that the destination website is displayed properly at the chosen IFrame size, and that there are no issues with differing security levels or browser settings etc.
All the usual restrictions and considerations of IFrames within the HTML standard exist for the IFrame control.
