The Textarea control allows an agent to enter a larger amount of text, and supports multi-line text entry. This can be contrasted with the Text Box, where the agent is restricted to only entering a single line of text.
It is commonly used for more verbose data-capture, such as comments or descriptions.
This control is part of the Basic control pack, and will always be available.
How To
Add a Textarea to the Workflow Page. The control's options and style can be configured in the Options and Styling tabs of the Field Properties, and Validation and Formatting can be applied if desired.
Notes
If more text is entered than fits inside the Textarea, then a scrollbar will be displayed at its edge to allow the agent to easily check the contents.